현재 위치
  1. 게시판
  2. Reviews

Reviews

상품 게시판 상세
제목 refund
작성자 da**** (ip:)
작성일 2017-05-24 (ip:)

I have asked to exchange this to the gel cream....and try to contact your email many many times....


i have not once received email back from you guys..


as you guys just went and sent the item i wanted to cancel ....


what kind of customer service is this?

첨부파일
비밀번호 삭제하려면 비밀번호를 입력하세요.
  • GROUND PLAN(EN) 2017-06-06 0점
    수정 삭제 댓글
    스팸글 Order Number: 20170517-0002101

    Hello,

    We're terribly sorry for the inconvenience that this may have caused you.

    To be honest with you, we haven't receive any emails from dahyelee86@hotmail.com. We checked our mail servers and there's no email sent from the email account mentioned above. Also, we checked our Q&A board page and found out that there were no request filed from User ID dasoon86. We would like to know if you sent the email to en@grplan.com since that is the email address for our English site.

    Again, our apologies for the inconvenience and we're hoping that this will not happen again in the future.

    Robin
스팸신고 스팸해제
댓글 수정

비밀번호 :

수정 취소

/ byte

비밀번호 : 확인 취소

댓글 입력
댓글달기

/ byte

왼쪽의 문자를 공백없이 입력하세요.(대소문자구분)

Administrator에게만 댓글 작성 권한이 있습니다.

관련 글 보기

관련글 모음
번호 상품명 제목 작성자 작성일 조회
33561 Day & Night Secret Moisture Cream refund da**** 2017-05-24 965

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

GO
close